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EXPERIENCE
EDUCATION
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EXPERIENCE

REGROOVE - PROJECT COORDINATOR

APRIL 2023 - PRESENT

  • Utilized administrative software and systems such as Harvest, Microsoft Teams, SharePoint Online, and the Microsoft Partner Portal to facilitate successful project outcomes.
  • Provided weekly and daily work updates, participated in internal Teams posts, and engaged in other Regroove initiatives such as marketing, and weekly coffee chats.
  • Supported the Project Manager and Technical Consultants in planning, executing, monitoring, and closing Microsoft 365 and custom development projects.

WORKDAY - ASSOCIATE PROGRAM MANAGER,

CO-OP

MAY 2022 - DECEMBER 2022

  • Collaborated with cross-functional stakeholders to effectively manage business operations and drive strategic initiatives, fostering strong teamwork and achieving desired outcomes.
  • Developed proficiency in professional writing, demonstrating the ability to communicate complex ideas effectively and concisely.
  • Embraced a growth mindset by completing the AWS Cloud Practitioner certification, expanding my technical knowledge and gaining a solid foundation in cloud computing concepts.

STARBUCKS - BARISTA

OCTOBER 2021 - MARCH 2022

  • Provided exceptional customer service by delivering personalized and friendly interactions, creating a welcoming environment for customers at all times.
  • Demonstrated strong attention to detail and accuracy in preparing and serving beverages and food items, ensuring consistency and quality in every order.
  • Effectively utilized product knowledge to make recommendations and upsell additional items, enhancing the overall customer experience.

RBC DOMINION SECURITIES - ADMINISTRATIVE ASSISTANT, CO-OP

MAY 2021 - AUGUST 2021

  • Streamlined and organized both physical and digital internal filing systems, ensuring all necessary client documentation was properly catalogued.
  • Demonstrated excellent communication working within a team of four, and ensuring day-to-day operations ran smoothly.
  • Designed, researched and implemented new client family tree system detailing family members, centres of influence such as lawyers and accountants, and other important contacts.

COAST CAPITAL SAVINGS FEDERAL CREDIT UNION, Member Service Representative

AUGUST 2018 - AUGUST 2019

  • Built strong customer rapport and grew overall client relations.
  • Surpassed annual and quarterly targets resulting in increased member engagement and company revenue.
  • Adapted to constantly evolving banking and CRM platforms while ensuring personal and branch tills remained balanced at end of day.

VOLUNTEER

EXPERIENCE

Canadian Foundation for Economic Education, Presenter

SEPTEMBER 2022 - MARCH 2023

  • Conducted financial literacy sessions for university students on a monthly basis.
  • Worked collaboratively with CFEE employees to ensure that sessions were smoothly run and answered any and all questions posed by students.
  • Enhanced presentation skills increased proficiency in Zoom presentations.

UVIC Commerce Students Society, Executive of Academics

MAY 2020 - OCTOBER 2021

  • Promoted from Director of Academics, effective April 2021.
  • Hired and managed a team of five directors, delegating appropriate tasks, and ensuring the success of the entire academic portfolio.
  • Remodelled mentorship program between junior and senior students leading to an increase in engagement and connectivity within the business program.
  • Used program management skills to build out a timeline for activities to be held throughout the duration of the academic year.